Zeljko Sovic » Problem with NetSupport Manager and DirectX

Problem with NetSupport Manager and DirectX

If you use NetSupport Manager for remote connection to  under PC or server where DirectX application runs, following problem can occur:

DirectX functions are disabled or not available.

You can see this if you run dxdiag (DirectX Diagnostic Tool) in the : Start->run->dxdiag->Display

To resolve the problem first re-enable DirectX this can be achieved by modifying the below registry key:

Open the below registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers\DCI

Change the Timeout value to 7

0 is the Value for remote software like NetSupport Manager and make DirectX inactive

7 is DEFAULT Value of Operation System and make DirectX again active

After Reboot will be DirectX functions:

·         DirectDraw-Acceleration

·         Direct3D- Acceleration

·         AGP-Texture Acceleration

aktive.

Posted May 24 2007, 03:10 PM by zsovic

Comments

Damir Dobric Posts wrote Disabling of DirectX
on 05-26-2007 17:49

Few days ago we had a problem to initialize DirectX of our ultrasonic application AES (aes.daenet.de).

Peter V wrote re: Problem with NetSupport Manager and DirectX
on 01-23-2008 19:08

Well i would like to try this because i have same problem. But my register does not keep that value when i reboot. Don't know much about the register but would like to learn.

anakpawis wrote re: Problem with NetSupport Manager and DirectX
on 04-21-2008 10:45

thanks for the tip. will try now

Bahaa wrote re: Problem with NetSupport Manager and DirectX
on 04-30-2008 16:10

Thank you very mush for this information about netsupport , and i need help for use the timer on netsupport

Le Xuan Thach wrote re: Problem with NetSupport Manager and DirectX
on 05-16-2008 9:27

Thank you. I can find solution along time. One again, thank you very much.

cbilgin wrote re: Problem with NetSupport Manager and DirectX
on 06-30-2008 11:04

Thank you Zeljko for the solution. However, right now we are having the same problem with the Ultrasonic all over again... Everytime, we set the timeout value to 7, it just reverts to 0 after reboot... Could it have something to do with GDI hook interfering with the display drivers, do you think changing to screenscrape mode would help?

Ivan Lučić wrote re: Problem with NetSupport Manager and DirectX
on 07-16-2008 10:02

@Peter V:

after setting the value to 7 you should allow only the read permission of the DCI key for everyone, then the value will be kept even after the machine restart

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